Situation

 

• Leading internet portal provider looking to white-label the best consumer email system
• Was seeking assistance in evaluation of potential email partners and the email services themselves
• Had to make decision within 2 weeks to meet target portal launch dates

 

Actions Taken

 

• Developed and executed partner evaluation scorecard
• Evaluated 5 email services in 20 feature categories and over 220 total features
• Socialized results with client executives and facilitated a decision-making meeting

 

Results

 

• Client confidently decided on which was the best email vendor to use within its target time frame that met its portal launch dates